Privacy
Privacy policy
This policy explains what personal data Cape Beach Villa collects when you enquire, book or stay with us, why we collect it, and the rights you have. The data controller is CAPE LUXE CO., LTD.
Who we are
Cape Beach Villa is operated by CAPE LUXE CO., LTD., 78 Moo 5, Baan Tai Beach, Maenam, Koh Samui, Surat Thani 84330, Thailand — the data controller for the personal data described here.
For any privacy request, contact us at booking@capeawaysamui.com or +66 81 884 5321.
What we collect
Depending on how you contact and stay with us, we may collect:
- Contact details you give us — your name, email, phone number and messaging IDs — when you send an enquiry or booking request.
- Booking and stay details — dates, villa, guest numbers and any preferences or requests.
- Identification and date of birth at check-in, where this is required by law.
- Payment information — processed by our booking and payment providers; we do not store full card numbers.
- Website data — basic technical information and functional cookies (for example from our embedded booking engine) when you use this site.
Why we use it
We use your personal data to respond to enquiries, take and manage your booking, communicate with you about your stay, process payments, meet our legal and tax obligations, and improve this website.
Our legal bases for processing are your consent, the performance of your booking, and compliance with legal obligations.
Cookies
This website uses only essential and functional cookies — including cookies set by our embedded booking engine — to keep the site working. We do not use third-party advertising or tracking analytics. You can control or clear cookies through your browser settings.
Sharing your data
We share personal data only where needed: with our booking and payment providers, with service partners who help deliver your stay, and where the law requires it. We do not sell your personal data.
How long we keep it
We keep personal data only as long as needed for your booking and to meet our legal and accounting obligations, after which it is securely deleted.
Your rights
You can ask us to access, correct, delete or restrict your personal data, object to processing, withdraw a consent you have given, or receive a copy of the data you provided. To exercise any of these rights, contact us using the details above.
If you are in the EU or EEA, you also have the right to lodge a complaint with your local data-protection authority.
Changes to this policy
We may update this policy from time to time. The current version always appears on this page.